All about fastrBuild

Client Satisfaction

Quality Assurance

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1. Definition of Quality Standards:

Once onboarding is complete the account executive must clearly define the quality standards and criteria that Fastrbuild aims to achieve in its services.

Identify key performance indicators (KPIs) and metrics to measure the quality of deliverables.

2. Pre-Production Quality Checks:

Establish procedures for conducting pre-production quality checks to ensure that all project requirements are met.

Verify that all necessary resources, documentation, and approvals are in place before proceeding with project execution.

3. Design and Development Standards:

Define design guidelines and best practices to be followed by design teams.

Ensure consistency in UI/UX design elements and adherence to industry standards.

4. Testing and QA Processes:

Outline the testing and QA processes to be followed during project development.

Specify the types of testing to be conducted, such as user acceptance testing and functional testing.

Assign responsibilities for test planning, execution, and reporting.

5. Client Review and Approval:

Define the process for client review and approval of project deliverables.

Specify the criteria for client feedback and approval, including timelines and revision requests.

Ensure that client feedback is documented and incorporated into the project as necessary.

6. Documentation and Version Control:

Establish guidelines for documenting project requirements, specifications, and changes.

Implement version control practices to track changes and revisions throughout the project lifecycle.

Ensure that all documentation is accessible and up-to-date for reference by the project team and clients.

7. Continuous Monitoring and Improvement:

Implement mechanisms for continuous monitoring of project quality and performance.

Conduct regular reviews and audits to identify areas for improvement in processes and practices.

Encourage feedback from team members and clients to drive ongoing improvements in quality assurance processes.

8. Training and Development:

Provide training and development opportunities for team members to enhance their skills and knowledge in quality assurance.

Ensure that team members are equipped with the necessary tools and resources to perform their QA responsibilities effectively.

9. Compliance and Standards Adherence:

Ensure compliance with relevant industry standards, regulations, and best practices.

Stay updated on emerging trends and technologies in quality assurance to maintain competitiveness and relevance.

10. Escalation Procedures:

Define escalation procedures for handling critical issues or quality concerns that cannot be resolved at the team level.

Specify the roles and responsibilities of stakeholders involved in the escalation process.

11. Performance Evaluation:

Establish performance evaluation criteria for assessing the effectiveness of quality assurance processes and practices.

Conduct regular reviews to evaluate performance against defined quality standards and KPIs

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